WHAT TO DO IN CASE OF MARINE ACCIDENTS?

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  1. Send a reservation letter immediately to the cargo company.
  2. Call Fidelity as soon as you notice any damage or loss of your merchandise, whether it occurred in Lebanon or abroad, and present the following documents:
  3. - The insurance policy
    - The bill of lading- The invoice
    - The packing list
    - The reservation letter
  4. Fidelity will appoint the appropriate marine expert, whether in Lebanon or abroad, to assess the accident and determine its causes, circumstances, and the endured damages.
  5. Fidelity will study the report, and evaluate the measures to be taken while taking into consideration the recovery that should be collected from the responsible party for the endured damages.