COMPLAINTS

"Have any Complaint" is why we're all ears when it comes to keeping "your easy way out" promise. So if you have any complaints, comments or suggestions about our services, please let us know about them by:

CALLING US: 04-719300 ext: 222

EMAILING US: customerservicedept@fidelity.com.lb

FILLING OUT THE BELOW FORM:


  ARE YOU INSURED AT FIDELITY? Yes No
* If you answered "Yes", what type of policy do you have?
 
 

  COMPLAINT / COMMENTS TYPE
*
COMMUNCATION PROBLEM POLICY CONDITIONS
HOSTILE / PASSIVE BEHAVIOR LATE PAYMENT
LATE OR WRONG SERVICE PROMISE NOT FULFILLED
CLAIM RESOLUTION OTHER
  Other (Please specify)
 

  DATE
*
 

  PLEASE BRIEF US ABOUT YOUR COMPLAINTS / COMMENTS / SUGGESTIONS
*
 

  IN ORDER TO RESPOND TO YOUR COMPLAINTS, COMMENTS OR SUGGESTIONS PLEASE SHARE WITH US THE BELOW INFORMATION
  Name (First/Middle/Family)
*
  Address (City, Street, Building, Floor)
*
Landline Number Mobile    Number
Email Address Policy/Claim No.if any:
  Specify Your Sales Representative Type:
* Agent Broker Direct Contact with Fidelity
  Name of Sales Representative:
*
 

  Fields Marked with * are Mandatory
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